Laptop woes (Day 40)

[hes]

Oh BestBuy... you're really a big place of fail now. On day #40 of no laptop, this is the sixth phone call I've placed for a status update, the fourth time I've spoken to young James over the last month, and the fifteenth day since I've asked for the unit to be returned to be un-repaired. On other counting efforts, today is day 7 since I've submitted the email request for compensation to my extended warranty people for this laptop.